Terms and conditions
When you make a booking with Itertours you undertake that you have the authority to accept and do accept these booking conditions on behalf of yourself and your party. These conditions in conjunction with the information set out on our website form the entire agreement between yourself and Itertours.
Booking and payments
Prices are fixed at the time of booking and generally will not be subject to surcharges. Entrance tickets are always included and if part of the tours meals as well. Detailed information is provided on each tour description.
Itertours requires full payment in advance of tour/service in order to secure your reservation. This is to allow the purchase of tickets beforehand and to pay third party services.
Payments occur through credit cards. Itertours is able to accept the following payment methods: Mastercard, Visa, American Express, Paypal. Every payment will always be processed by PayPal for security purposes (Itertours does not hand your credit card details personally). Your payment will be noted on your card as: ITERTOURS LLC. Payments and transactions will be in Euros ( € ).
Once the payment has successfully transitioned you will receive a confirmation e-mail from PayPal and an invoice from Itertours. Due to the complex planning, logistics, and ticket issuing that goes into tours, Itertours cannot guarantee any tour without full payment upfront. Please verify that the service(s) and cost(s) displayed on your check out page are correct before finalizing payment.
Group tours, Private tours & activities:
- Cancellations received greater than 72 hours prior to tour commencement are partly refundable.
- Cancellations received within 72 hours of tour commencement are nonrefundable.
- Amendment requests are subject to availability and price changes.
Itertours offers a 75% refund on cancellations made more than 72 hours prior to your tour taking place. Itertours cannot offer a full refund do to the fact that tickets, bookings and reservations have been already made with 3rd parties. Cancellations made within 72 hours of your tour taking place cannot be refunded but we will do our best to accommodate you on another tour or date, pending on availability. For small group tours, we will do our best to re-schedule you on another tour.
Online Booking Information
Subject: Disclosure pursuant to EU Regulation 679/2016 Pursuant to art. 13 of EU Regulation 679/2016, (later also Regulation), Itertours with registered office in Rome, Piazza Nicola Longobardi 3 – 00154, as Data Controller, informs you that it may process your personal data for the management and reservation organization; the legal basis of the processing is the execution of the services for the user and the management of the contractual relationship. The treatment will be carried out with automated tools and through security measures that guarantee the protection and confidentiality of the data. Personal data will be kept for the time strictly necessary to manage reservations. Your data, which will not be disclosed, may be disclosed to third-party companies for the implementation of activities instrumental to the achievement of the before mentioned purposes and to persons whose right to access the data is recognized by provisions of law and / or secondary legislation. Finally, we inform you that you can exercise the rights contemplated by the Regulations by writing to firstname.lastname@example.org. You can therefore ask to have knowledge of the origin of the data as well as the logic and purpose of the processing; to obtain the cancellation, transformation into anonymous form or blocking of data processed in violation of the law, as well as the updating, correction or, if there is interest, the integration of the data; to oppose, for legitimate reasons, to the processing. The right to withdraw consent at any time without prejudice to the lawfulness of the treatment based on the consent given prior to the revocation is guaranteed. The right to data portability is guaranteed, to lodge a complaint with a supervisory authority.