Terms and conditions

When you make a booking with Itertours you undertake that you have the authority to accept and do accept these booking conditions on behalf of yourself and your party. These conditions in conjunction with the information set out on our website form the entire agreement between yourself and Itertours.

Booking and payments

Prices are fixed at the time of booking and generally will not be subject to surcharges. Entrance tickets are always included and if part of the tours meals as well. Detailed information is provided on each tour description.
Itertours requires full payment in advance of tour/service in order to secure your reservation. This is to allow the purchase of tickets beforehand and to pay third party services.

Payments occur through credit cards. Itertours is able to accept the following payment methods: Mastercard, Visa, American Express, Paypal. Every payment will always be processed by PayPal for security purposes (Itertours does not hand your credit card details personally). Your payment will be noted on your card as: ITERTOURS LLC. Payments and transactions will be in Euros ( € ).

Once the payment has successfully transitioned you will receive a confirmation e-mail from PayPal and an invoice from Itertours. Due to the complex planning, logistics, and ticket issuing that goes into tours, Itertours cannot guarantee any tour without full payment upfront. Please verify that the service(s) and cost(s) displayed on your check out page are correct before finalizing payment.

Cancellation policy

Group tours, Private tours & activities:

  • Cancellations received greater than 72 hours prior to tour commencement are fully refundable.
  • Cancellations received within 72 hours of tour commencement are nonrefundable.
  • Amendment requests are subject to availability and price changes.

Itertours offers a full refund on cancellations made more than 72 hours prior to your tour taking place. Cancellations made within 72 hours of your tour taking place cannot be refunded but we will do our best to accommodate you on another tour or date, pending availability. For small group tours, we will do our best to re-schedule you on another tour.